The purpose of this policy is to explain how Caffen S.r.l. uses and protects the information you provide when browsing this Website. Caffen S.r.l. is committed to safeguarding your privacy. If we ask you to provide information that can identify you while using this Website, it will be used only in accordance with this privacy policy.
Caffen S.r.l. may update this policy from time to time by changing this page. Please check it periodically to ensure that you agree with any changes.
WHAT WE COLLECT
We may collect the following information:
- Name
- Contact information, including email address
- Demographic information, such as postcode, preferences and interests
- Other information relevant to customer surveys and promotional offers
For the complete list of cookies we collect, see the cookie list below.
WHAT WE DO WITH THE INFORMATION WE COLLECT
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Improving our products and services.
- Periodically sending promotional emails about new products, special offers or other information we believe may be of interest to you, using the email address you have provided.
- Contacting you occasionally for market research purposes. We may contact you by email, telephone, fax or post.
- Customising the Website according to your interests.
SECURITY
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and organisational procedures to safeguard and secure the information we collect online.
HOW WE USE COOKIES
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once accepted, the file is added and helps analyse web traffic or recognise visits to a particular site. Cookies allow web applications to respond to you as an individual by tailoring their operations to your needs, preferences and interests.
We use traffic log cookies to identify which pages are being used. This helps us analyse web traffic and improve our Website according to customer needs. We use this information only for statistical analysis, after which the data is removed from the system.
Cookies help us provide a better Website by enabling us to monitor which pages you find useful. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.
You can choose to accept or decline cookies. Most browsers accept cookies automatically, but you can usually change your browser settings to decline them. This may prevent you from taking full advantage of the Website.
LINKS TO OTHER WEBSITES
Our Website may contain links to other websites of interest. Once you use these links to leave our Website, however, we have no control over those websites. We cannot therefore be responsible for the protection and privacy of information you provide while visiting them. Please review the privacy policy applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may restrict the collection or use of your personal information in the following ways:
- Whenever you complete a form on the Website, use the available option to indicate that you do not want the information used for direct marketing.
- If you previously agreed to our use of your personal information for direct marketing, you may change your mind at any time by writing to us or emailing caffen@caffen.it.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of the personal information we hold about you under Italian Legislative Decree 196/2003. Please write to Caffen S.r.l., Via Giuseppe Meazza 39, 80026 Casoria (NA), Italy. If you believe that any information we hold is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any inaccurate information.
LIST OF COOKIES
| Cookie | Description |
|---|---|
| CART | Association with your shopping cart. |
| CATEGORY_INFO | Stores category information to display pages more quickly. |
| COMPARE | Items in your product comparison list. |
| CURRENCY | Your preferred currency. |
| CUSTOMER | An encrypted version of your customer ID. |
| CUSTOMER_AUTH | Indicates whether you are logged in. |
| CUSTOMER_INFO | An encrypted version of your customer group. |
| CUSTOMER_SEGMENT_IDS | Stores your customer segment ID. |
| EXTERNAL_NO_CACHE | Indicates whether caching is disabled. |
| FRONTEND | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| LAST_CATEGORY | The last category visited. |
| LAST_PRODUCT | The most recently viewed product. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether the cache may be used. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and browsing history, if requested. |
| POLL | The ID of surveys in which you recently voted. |
| POLLN | Information about your survey votes. |
| RECENTLYCOMPARED | Products you recently compared. |
| STF | Products you emailed to friends. |
| STORE | The selected store view or language. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether you allowed cookies to be stored. |
| VIEWED_PRODUCT_IDS | Products you recently viewed. |
| WISHLIST | An encrypted list of products added to your wishlist. |
| WISHLIST_CNT | The number of items in your wishlist. |
| __utma, __utmb, __utmc, __utmz | Google Analytics cookies used to collect traffic statistics. |